Shipping & Returns

We normally ship the shoes/boots you purchase from cospalyboots via EMS (USPS). Our shoes are made to order, and the making period is about 2 weeks. After the measurements and payments cleared, most shoes will be sent out within 7-14 days. The delivery time is 4-6 working days to most countries, (such as United States, Australia). But to Italy, Denmark is about 1 month because of customs. If you are bursting to get the goods, please let us know when you place the order. You add the payments, then we will choose another faster shipping way for you. Furthermore, the optional way for customers of the Netherlands is only TNT or DHL, and after you book shoes, our staff will contact you.
Because of the heavy workload, orders during Sep.1st to Oct.31th may take a little bit longer, about 7-25 working days to make the product, so take this into account before you book our products.
Most of our shoes are tailor-made shoes, and made of man-made Leather. If you want to purchase, you should send us your detailed size. Here are the necessary measurements: Clear Size (Male/Female/US/UK...); High heel shoes, over size 40, the sole will be changed into flat; If you order boots, width of leg opening and size are needed, short boots or shoes, only the size. The making period is about 2 weeks, if you are urgent, please contact us.